24SEVEN Road Assist
24SEVEN Road Assist is a roadside assist service offered by UMW Toyota Motor and MI Call Centre Sdn Bhd to all Toyota owners (private individual and private company ownership). 24-hours a day, 7 days a week, we're ever-ready to come to your aid should you run into any unfortunate mishap.
Membership and Entitlement
When you purchase a new Toyota from UMW Toyota Motor showrooms, its authorised dealers or a pre-owned Toyota from TopMark, you're automatically entitled to a FREE 24SEVEN Road Assist membership for the first year.
With that, you will be given membership as below:
| Vehicle Purchase |
Insured with Toyota Panel of Insurers |
Not Insured with Toyota Panel of Insurers |
| New Toyota (1st year) |
Free 1-year Privilege membership |
Free 1-year Basic Membership |
| Pre-Owned Toyota from Topmark |
Free 1-year Privilege membership |
Free 1-year Basic Membership |
| Existing Toyota Owners (2nd Year onwards) |
Free 1-year Privilege membership |
Pay for renewal (Please refer to Membership Renewal) |
All Toyota Merit members are automatically subscribed to Free 24SEVEN Privilege membership.
Please note that the above terms with FREE 24SEVEN Membership do not apply to Company Commercial registered Toyota vehicle.
Membership and Entitlement
Basic Membership
- 24-hour breakdown assistance.
- Free minor on-the-spot repairs and towing up to the value of RM250 each time (maximum 6 times over a 12-month validity period).
- Minor on-the-spot repairs includes jump-starting, changing a flat tyre with the spare tyre, refueling (fuel cost borne by owner) and towing to the nearest Toyota Service Centre in an event of a breakdown or accident.
- In the event of an accident, the towing fee is subject to the motor insurance claims policy.
Privilege Membership
- 24-hour breakdown assistance.
- Free minor on-the-spot repairs and towing up to the value of RM400 each time (maximum 6 times over a 12-month validity period).
- Free minor on-the-spot repairs as mentioned under Basic Membership.
- Enjoys additional services ; Home assist services(on referral basis) such as plumbing service, electrical wiring, air-conditioner service, cleaning and restoration of carpet & furniture and roof repair.
- In the event of an accident, the towing fee is subject to the motor insurance claims policy.
Membership and Entitlement
- You may renew your privilege membership with one of our panel insurers through our Toyota showrooms after the first year.
- Otherwise, you may purchase a 1-year basic membership at a minimal fee as stated below:-
| Vehicle Registration Type |
Basic Membership Annual Fee |
| Private Individual / Private Company |
RM 7.00 |
| Company Commercial |
RM 13.00 |
Download PDF file for more Toyota road assist membership tips:
Our panel of insurers.
Membership is only valid if your motor insurance policy is purchased/renewed with one of our panel insurers listed above through our authorised Toyota showrooms.
Toyota 24SEVEN Road Assist Freephone
Please save these freephone numbers to your phone for your convenience in case of any emergency.
1-800-888-247 or 1-800-822-247